Hiring
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Job Description: Barista
- The most critical operations person you hire will undoubtedly be your Barista – be sure you’re searching for the right person and including all the duties ahead of time.
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Job Description: Cashier
- Another critical hire is the cashier. Be sure they’ve got the right skills and background and personality to do the job.
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Job Description: Shift Lead
- Who is supervising in your absence? Who is making sure everyone is doing their jobs, and that the place is running smooth? Find the right leads with the right job description.
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Job Description: General Manager
- Once your operation grows, you’ll need a savvy general manager to run the store while you expand. Find the best GMs for your store with this job description.
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How to Place an Ad
- It’s not just about placing the ad but when and where. Be selective and effective without overspending.
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Job Application
- Be sure to ask the right amount of information to make your interviews efficient and effective. It’s also important to obtain as much information as possible up front.
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Availability Calendar
- What shifts are available? When can people work? Use this matrix to insure that you’ve got coverage in your shop.
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Interview Questions
- Ask the right questions, get the full answers. Your interviews can decide if you’re hiring the right people.
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Hiring Decisions
- How do you make that final decision to hire? What do you need to read into your interviews? This guide will help you make the selections easier.
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Saying Thanks But No Thanks
- For each person you hire, you’ll have to say a lot of no’s as well. Here’s a good way to approach it.
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Offer Letters
- A succinct offer letter once you’ve decided to hire someone. Outlines what they can expect and what you expect.