Coaching
Meet Paul and Jeremy: The Duo Behind Coffee Shop Doc.
Coaching Coffee Shop Success
Welcome to Coffee Shop Doc’s Coaching page, where you can gain insights and guidance from two industry veterans who have left an indelible mark on the coffee industry.
Meet Paul Schlader and Jeremy Lyman, founders of Birch Coffee and seasoned experts with over 15 years of experience in building successful coffee businesses.
Through their combined expertise, they offer personalized consulting to help aspiring and existing coffee shop owners navigate the intricacies of the industry and achieve their business goals.
-
Paul Schlader
- Paul is a certified Q-Grader which is held by less than 1,000 people in the country and it allows him to travel all over the world and score high quality coffee helping farmers earn the highest premiums for their products. His discovered his true love for coffee after he tasted a Ethiopian natural processed coffee back in 2008. His attention to detail and desire to always pursue product excellence has been the driving force behind his work over the last 14 years building Birch Coffee.
-
Jeremy Lyman
Jeremy has been in the hospitality industry for over 25 years and 14 of those have been spent in coffee shops. His focus on service and bringing a more thoughtful experience to stores along with his ability to captivate audiences has earned him a permanent speaker position with coffee conventions that take place all over the country.
His lectures focus on customer service, marketing and industry introductions. Jeremy is always thinking of ways to not only be of service to his customers, but to people who strive to open a shop of their own and continue to push the specialty coffee industry in an upward direction.
He has also recently gained quite a bit of social media traction with his creative “Think You Know Joe” series. Follow @coffeedogguy for more.
How we’ve helped the Coffee Industry.
Through our work, we have not only made a positive impact on our own businesses but on the specialty coffee industry as well.
- We've spoken at 20 shows and given over 50 lectures.
- We've helped hundreds of coffee shop owners start their shops or renew their love for it.
- We've been credited by owners for helping change the direction of their businesses.