Meet Paul and Jeremy: The Duo Behind Coffee Shop Doc.

Coaching Coffee Shop Success

Welcome to Coffee Shop Doc’s Coaching page, where you can gain insights and guidance from two industry veterans who have left an indelible mark on the coffee industry.

Meet Paul Schlader and Jeremy Lyman, founders of Birch Coffee and seasoned experts with over 15 years of experience in building successful coffee businesses.

Through their combined expertise, they offer personalized consulting to help aspiring and existing coffee shop owners navigate the intricacies of the industry and achieve their business goals.

Jeremy has been in the hospitality industry for over 25 years and 14 of those have been spent in coffee shops. His focus on service and bringing a more thoughtful experience to stores along with his ability to captivate audiences has earned him a permanent speaker position with coffee conventions that take place all over the country.

His lectures focus on customer service, marketing and industry introductions. Jeremy is always thinking of ways to not only be of service to his customers, but to people who strive to open a shop of their own and continue to push the specialty coffee industry in an upward direction.

He has also recently gained quite a bit of social media traction with his creative “Think You Know Joe” series. Follow @coffeedogguy for more.

How we’ve helped the Coffee Industry.

We are two experienced and accomplished business starters who have helped impact the coffee industry over the last 15+ years. With a combined total of over 12 successful coffee shop locations in New York, we deeply understand what it takes to run a successful coffee business.

Through our work, we have not only made a positive impact on our own businesses but on the specialty coffee industry as well.

Ready to Elevate Your Coffee Shop? Access Your Docs Today!

We're excited to announce that Coffee Shop Doc is coming soon!

While we put the finishing touches on our community, you can fill out the form below with your email address, and we’ll send you two exclusive free documents and one free checklist that you can use to get started on improving your coffee shop operations.