Document Index
-
Getting Started
- Architecture & Engineering Requirements
- Business Plan Pro Forma
- Forming a Corporation
- General Construction Info
- Lease Negotiations
- Construction Timeline
- Location Determination
- Opening Your Bank Account
-
Hiring
- Application
- Availability Calendar
- Job Description: Barista
- Job Description: Cashier
- Job Description: General Manager
- Job Description: Shift Lead
- Hiring Decisions
- How To Place an Ad
- Interviewing Questions
- Offer Letters
- Saying Thanks but No Thanks
-
Onboarding
- Authorization for Direct Deposit
- Coffee Drink Guide
- Employee Information Form
- Paid Family Leave Act
- Sick Pay Form
- Sick Pay Information
- W-4 (2022)
-
Training
- Brewing Drip Coffee
- Cold Brew Gas Tank Replacement
- Cold Brew Keg Replacement
- Full Espresso Manual
- Iced Tea Brewing
- Measuring & Dosing Espresso
- Milk Pouring
- Milk Steaming
- Mixing Cold Brew
- Over and Under Extraction
- Pullink & Tasting Shots
- Retail Bag Grinding
- Tamping
- Sample Employee Manual Full
-
Examination
- Coffee Evaluation Form
- Initial Evaluation Form-Espresso Training
- Instructions for Espresso Final Evaluation
- Milk Evaluation Form
-
Staff Maintenance
- Cashier In-Store Maintenance
- Key Holder Training Guide
- Sample Store Opening Checklist
- Sample Store Closing Checklist
- Shift Lead Training Guide
- Tongue Diagram
- Tongue Graph Side
-
Leading, Coaching and & Discipline
- Employee Disciplinary Write Up
- Employee Evaluation
- Employee Exit Agreement
- Exit Interview Questions
- Management Styles
- Termination Letter
-
Reporting & Communication
- Daily Emails
- Weekly Bulletins
- Incident Report
- Making a Workers Comp Claim
- Workers Comp Insurance One Sheeter
-
Customer Service
- Customer Feeback
- Customer In-Person Feedback
-
Menus & Pricing
- Your Menu Pricing Explained
- Drink Pricing Calulator
- Understanding Your P&L
-
Store Maintenance
- Health Department Readiness Training
- Sample Insurance
- Sidework Sheet
- AC Filter Cleaning
- Cleaning Ice Machine Filters
- Cleaning Inside Ice Machine
- Cleaning Under Top Grates
- Door Gasket Cleaning
- Filter Dusting
- Maintaining Espresso Machine Drain Lines
- Replacing Gaskets
- Vent Cleaning